Career Opportunities

UFXBank is always looking for dynamic professionals. Potential candidates interested in working with us can view this page for all career opportunities at UFXBank.

Dealer

What the role encompasses

Servicing clients seeking price quotes, as well as offering up timely, accurate information.

Main Responsibilities:

1. To give unparalleled service to clients regarding their trading needs/queries.
2. To update market information on the UFXBank Trading Platform
3. To perform Company Dealing System Maintenance
4. Internal services: To provide market updates to sales force and other coworkers

Requirements

• Languages – English at near native fluency, additional languages are an advantage.
• Other Features of Job (travel, hours of work, working conditions etc)
  1. Shift work in positions of trust and responsibility
  2. On call as or when required
• Education, Qualifications and Training (essential)
  1. BSc degree in Finance or Economics (experience in a related field is suitable in lieu of academic degree)
• Experience (essential)
  1. At least 2 years experience in a financial institution
  2. Experience as a Forex dealer – advantage
• Work Based Competencies (essential)
  1. Excellent numerical/mathematical abilities
  2. Excellent oral and written communication skills
  3. Excellent computer skills
  4. Must be able to learn and master prescribed sales techniques (previous sales experience is advantage)
  5. Very good analytical skills
• Behavioral Competencies (essential)
  1. Motivating communicator
  2. Detail oriented
  3. Enthusiastic and Flexible
  4. Cognizant of time/punctuality
  5. Self motivated and confident
  6. Works well under pressure
  7. Good relationship building and influencing skills
  8. Task focused in an open plan environment CRM Administrator
  9. Team player/outstanding service partner

Financial Services Manager (FSM)

What the role encompasses

Oversight of the company’s client base in every sales aspect (generating and retaining clients, as well as following up on client issues/concerns), customer service and administrative duties generated by sales activity.

Main Responsibilities:

1. First contact for daily list of new prospects
2. On-going follow up with prospects and clients
3. Effectively managing our existing client base (general customer service assistance and timely issue/complaint resolution)
4. Updating the client database to ensure accurate client information and contact details

Requirements

• Special Requirements (equipment used, external contacts etc)
  1. Microsoft Office (Word, Excel, PowerPoint)
  2. Networking and human relations skills
  3. Languages: English. Any additional language is an advantage (e.g. Arabic, Hebrew, French, German, Portuguese, Italian)
• Other Features of Job (travel, hours of work, working conditions etc)
  1. 0900 – 1800 Sunday to Thursday.
  2. May include overtime.
• Education, Qualifications and Training
• Essential
  1. Associate Diploma/ HND or equivalent (Business, Finance, Economics or other relevant field of study)
  2. Comprehensive computer training – Microsoft Office (Intermediate Level)
  3. Languages: English is a must.
• Desirable
  1. Degree or equivalent (Business, Finance, Economics or other relevant field of study)
  2. Sales Techniques training advantageous
• Experience (essential)
  1. 1-2 year experience in a sales environment preferably in the financial industry
• Work Based Competencies (essential)
  1. Excellent Communication skills, (phone, face to face and written)
  2. Excellent networking and human relations skills
  3. Very good organizational and administration skills
  4. Computer literate
• Behavioral Competencies (essential)
  1. Excellent communicator
  2. Strong motivational skills
  3. Self starter, needing minimal oversight
  4. Ability to hit deadlines and targets
  5. Goal oriented
  6. Driven to succeed in a fast paced, fun industry
  7. Good analytical skills
  8. High level of integrity